Last updated: March 2026
HalluTrace AI ("we", "our", "us") operates the hallutraceai.com website and the HalluTrace AI platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Account Information: Name, email address, and authentication data (including Google OAuth tokens).
Trace Data: LLM inputs, outputs, system prompts, and metadata that you send to our API for evaluation. This data is stored securely and associated with your project.
Usage Data: Log data, analytics, browser type, IP address, pages visited, and interaction data.
Payment Information: Billing details are processed by our payment provider and not stored on our servers.
Your trace data is processed to perform hallucination detection evaluations. We send relevant data (inputs, outputs, system prompts) to LLM providers for evaluation purposes only. We do not use your trace data to train AI models. Data is stored in encrypted databases with access controls.
Free plan: 7 days. Pay as You Go: 90 days. Enterprise: as agreed. You can request deletion of your data at any time by contacting us.
We do not sell your personal data. We may share data with: LLM providers (for evaluation processing), service providers (hosting, email), and law enforcement (when legally required).
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, API key hashing, and access controls. However, no method of transmission over the Internet is 100% secure.
You have the right to: access your personal data, correct inaccurate data, request deletion of your data, export your data, and withdraw consent for data processing.
We use essential cookies for authentication and session management. We use analytics cookies to understand how our service is used. You can control cookies through your browser settings.
For privacy-related questions, contact us at: [email protected]